Frequently Asked Questions

We are an activity centre, so we recommend sportswear and trainers to allow you to fully unleash your inner ninja on our course.

Minimum age for the main ninja course is 6 years old and it is suitable for adults to play. Certain sites have dedicated toddler areas, please check each location page for details.

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Ninjas aged 5 years and under must be supervised by an adult within arm’s reach at all times on the course. All children up to 12 years old must have a responsible adult on site in the park during their visit. We also run dedicated under-5 sessions most weeks (excluding school holidays).

Spectators are admitted free of charge and may supervise on the course, but must not participate on obstacles without a valid ticket and ninja gloves.

We advise customers to arrive 15 mins before your session. This will give you enough time to get booked in, given wristbands and to put on your ninja grip gloves.

We start sessions every 30 minutes, for example: 9.00, 9.30, 10.00 etc.

Sessions are available in 1-hour, 1.5-hour or 2-hour durations. If you’d like to extend your time in the park, this can usually be arranged at reception for an additional fee, subject to capacity and availability.

Yes we require everyone to sign a waiver form before you start.

Of course, we invite spectators onto the course to watch, take photos and videos. Tag us on social media @truninja #truninja.

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We do politely request that any prams are not taken onto the course as this can cause obstructions and in turn hazards. Please speak to a member of staff for advice on where they can be stored.

Birthday parties are available to book online, select the date and time. Payment of the minimum number is required to secure your booking. You can book your next party here.

Yes of course, we do include food for all party attendees in our packages but you are more than welcome to bring along your own birthday cake. Please note, no nuts, chewing gum or glass items to be brought into our venue.

Yes. Tru Ninja venues offer café food and drinks for participants and spectators.

No we have extra small, small, medium and large.

No. You can choose which challenges to try and progress at your own pace — everyone’s Ninja journey is different.

Yes. Many obstacles are designed for first-timers as well as experienced ninjas, so you can start at your comfort level.

Rundle Mall
Grip socks are required in the inflatable ninja area.

Penrith
Grip gloves are required for obstacle courses.

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Comfortable runners are strongly recommended for both.

Rundle Mall
Grip socks are required in the inflatable ninja area and can be purchased online or at the time of entry.

Penrith
Grip gloves are required when climbing obstacles or bars, and can be purchased online or at the time of entry.

Comfortable runners are strongly recommended for all locations.

Yes. Many obstacles are designed for teens and adults, and all-ages sessions run throughout the day.

Yes. Check your location timetable.

Party catering options are available. Please check with your venue regarding external food policies.

Party packages include a set number of guests, with options to add more when booking.

Yes. Sessions have capacity limits for safety and enjoyment, so booking ahead is recommended.

Yes — bookings can usually be rescheduled with notice, subject to availability and venue policy.

Storage areas are available for shoes and personal items while you’re on the course.

Our team will check you in, provide wristbands and guide you on how to start your session safely.

Start with beginner obstacles and progress as you feel comfortable. Our Ninja Crew can suggest a great starting path.

Tru Ninja combines obstacle adventure, challenge and progression in one immersive environment designed for all ages to build confidence and have fun.